Terms of service

Privacy
We respect the privacy of your personal information. Personal account information will not be sold or shared with third parties unless expressed consent is given by the account holder.

Payments
All prices and transactions are in Canadian Dollars (CAD). We accept online payments via All major credit cards and PayPal, and Visa or Mastercard for payments made over the phone.

Shipping
Items purchased from our online shop can be picked-up in-store or delivered via Canada Post (nation-wide, 1-7 business days). We strive to ship your purchase within two business days and will contact you with the tracking information once the package is handed over to Canada Post.

Free Shipping is only available for purchases over $100 (before taxes) to be delivered to an address within Ontario*. Orders that are to be shipped outside of Ontario are subject to Canada Post shipping costs as quoted.

*Note - the following Ontario postal codes are not eligible for the Free Shipping offer: P0V, P9N, P8T, P8N, P0W, P0Y, P0X, P9A, P0T, P0L, P5N, J0T

Items purchased from a registry can be delivered to the event address if such date and location have been indicated by the registrant at the time of the registry’s creation. Please indicate the registrant's full name in the "Comment" field during checkout.

Exchanges & Returns
Sorry, no returns on any in-store purchases. Exchanges and store credit only on unused and unopened items (tags still on and original seals intact, if any) within 14 days from original date of purchase. Original or gift receipt required. Due to hygienic and/or safety reasons, the following items/categories of items cannot be returned or exchanged: car seats, carriers/slings, tethers, pacifiers, bathing items, feeding items, diapers, swim diapers, breast pumps and accessories, personal care products, and intimates including nursing tops

Online purchases (with the exception of items from the aforementioned categories) can be returned in full within 14 days from the day the item was delivered. If you wish to return an item please email us at info@lovemedobaby.com with your reason for exchange or refund and we will provide you with a return authorization number and instructions on how to proceed. Alternatively, you can return any merchandise purchased online at our retail location with a copy of receipt. Refunds issued for items purchased from a registry will be subject to a 10% discount to offset the value of the registry "cash-back" reward given to the registrant.

*All sale items (purchased in-store or online) are Final Sale and cannot be exchanged or returned for store credit.*

Product Availability / Descriptions / Prices
We will always strive to keep the most accurate availability and product descriptions. In case of accidental error, we do reserve the right to change descriptions and prices without notice.

If for any reason the item you ordered is no longer in stock, we will notify you as soon as possible so that alternate arrangements can be made.

Communication
Please feel free to contact us with any questions or concerns by one of the following methods:
Email - info@lovemedobaby.com
In person - 79-50 Lynn Williams Street Toronto, ON M6K 3R9
Phone - 647-347-7619